DJI Mavic Pro Enterprise Dual – Incident – 2022-07-07

Drone Manufacturer: DJI
Drone Model: Mavic Pro Enterprise Dual
Country: United States of America
Type: Incident
Date: 2022-07-07
Applies: Daytime
Pilot Qualifications: Licensed or Certificated by Aviation Authority
Pilot Flight Experience: 100 Hours
Link to External Information About This submission:
File Uploaded: None


Search and rescue call-out. Mostly sunny and 100 deg temps. Powered up smart controller first, then powered up M2E. DJI Pilot app loaded.

The drone appeared to be going through the start-up process. No video feed was seen on the controller after start-up. The controller stated a critical battery error and the propellers would not activate.

I powered everything down and did a restart. Got the same error still no video feed. Put in a different battery. Got a video feed, but also got magnetic interference error and compass error.

Calibrated the compass and moved the drone to another location away from metal objects.

Restarted and got magnetic interference again even though the drone was in the middle of an asphalt parking lot.

Powered down. Moved the drone into a shaded area near my car, restarted and everything worked fine. No other issues.

Reported Cause